Building Agents into your Workflows
Agentic Workflows
We design, build, and deploy AI agents that fit the way your business already runs: invoicing, intake, support, operations, and more.
Agentic workflows for small and mid-sized businesses
Run your business like a team ten times your size
The repetitive work that eats your week, chasing invoices, answering the same emails, scheduling, intake, can run itself. Mid Group AI builds AI agents that do it for you, and puts them on Aegis, our governance platform, so every action is recorded and reversible. You get the output of a much bigger team, with the confidence to actually trust it.
Built on 20+ years of product leadership at
IBM
NICE, Ltd
+ international product teams
Professional Services
Hand off the work that keeps you from growing
Every hour you spend chasing invoices, answering the same emails, and handling intake is an hour you are not spending on customers or growth. We build AI agents that take that work off your plate and run it in your real operations, so a two-person shop can operate like it has ten.
Training
Building an AI Mindset
We teach teams to work with AI the way practitioners actually use it: hands on, current, and specific to your tools. Grounded in experience delivering 18+ university courses.
AI Workflow Audit
Identify AI Assistance before Investing
Review workflows, tools, and processes to identify opportunities for AI integration. Build a roadmap showing where AI can create the fastest operational lift.
Client engagements
Audit capable
If your agents do any of these, then you need a record and the ability to brake
- Financial Transactions Pays invoices, issues refunds, or moves funds on your behalf
- Customer Data Interactions Reads or edits customer records, health details, or account data
- External Communications Emails, messages, or posts on your behalf
The Aegis platform
The reason you can trust an agent with real work
An AI agent that can send an email or move money is only worth having if you can trust it. Aegis is what makes that trust real: every action recorded, high-risk work held for your approval, and one-click rollback when something drifts. It is the difference between a demo you are nervous about and an agent you would actually let run your business, without hiring a QA team to watch it.
agent activity · acme-books
example
every action validated · logged · policy-gated rollback
Questions, answered plainly
What small businesses ask us first
Show the 6 most common questions
What does Mid Group AI do for a small business?
Mid Group AI designs, builds, and deploys AI agents into the work you already do, from invoicing and intake to support and operations, and governs them with Aegis, our agent auditing platform. You get working agents wired into real operations, plus a searchable record of every action they take, approval controls for high-risk work, and versioned configurations you can roll back when an agent drifts.
How long does it take a small business to set up Mid Group AI agent tracking?
Setup is a guided engagement, not a self-serve signup. Because we build and deploy your agents with you, Aegis governance is switched on from the first action, so everything is validated and logged from day one rather than bolted on later. Aegis is currently in early access and onboarded in small cohorts; request access or book a call and we'll scope a timeline to your workflows.
What kinds of AI agents can Mid Group AI build for my business?
We focus on AI agents that take real actions in your operations: chasing invoices, handling intake, drafting and sending routine communications, updating records, and similar workflow tasks. Every agent we build is governed through Aegis from day one, so the ability to act always comes with a record of what the agent did and the ability to undo it.
Do I need a technical team or a QA department to use Aegis?
No. Aegis is built for small teams without a platform group or a QA department. Validation, logging, and rollback are built into the platform your agents run on, so oversight is a default rather than a role you have to staff. High-risk actions still wait for a human, so you stay in control without watching every step.
What does it cost to get started?
Aegis is in early access, onboarded in small cohorts, so pricing is set per cohort and scoped to your pilot. The best first step is a short call or an early-access request, and we'll share current terms and a timeline for your business.
How is this different from the AI chatbot tools I already see advertised?
Most advertised tools are chatbots: you ask, they answer, and nothing happens until you act. Our agents act on your behalf, and Aegis is what makes that safe. It records, validates, and governs every action, so an agent that can send an email or move money is always accountable, which is exactly what a chatbot subscription does not give you.
Get in touch
Let's talk about your AI roadmap
Whether you want a risk review of your agents, access to Aegis, an agentic workflow built for your business, or help training your teams, we'll get back to you quickly.
- Book a call
- Schedule a 30-minute agent risk review
- Telephone
- +1 801 839 5444
- contact@midgroupai.com
- Address
- PO Box 1193, Bountiful, UT 84011