Intake & scheduling
Capture the job, book the slot
An agent can take an inbound request, book the appointment, and send the confirmation, so a call that comes in while you are under a hood does not fall through.
AI agents for small businesses
AI agents built into your business, and audited so you can trust them
Small businesses run lean: the person who answers the phone also books the job, sends the invoice, and chases the payment. Mid Group AI builds AI agents that take that repetitive work off your plate, and governs every one of them with Aegis, so each action is validated, logged, and reversible. No platform team, no QA department.
The reality of a small team
Everyone wears every hat, so the follow-ups slip
The missed-call callback, the service reminder, the unpaid invoice: none of it is hard, but all of it competes with the work in front of you. That is exactly the kind of repetitive, rules-based work an AI agent is good at, as long as you can trust what it does in your name.
What an agent can do for you
Practical agents, wired into how you already work
Follow-ups & reminders
Stay in front of customers
Service reminders, missed-call callbacks, and review requests, sent on time, every time, without someone remembering to do it.
Invoicing & records
Get paid, keep the ledger clean
Draft invoices, chase unpaid balances, and keep records current, with any money-moving step held for your approval first.
Governed from day one
Every agent runs on Aegis
An agent that can act on your behalf needs a record. Aegis is built in from the first action, so the ability to act always comes with accountability, and undoing a mistake is a step, not a crisis.
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Validated before it runs
Each action is checked against policy and scope, and high-risk work waits for a human.
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Logged as it happens
Who it acted for, what it did, and what it touched, in a plain-language, exportable record.
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Reversible after the fact
Roll a configuration back to a known-good state and see exactly which actions ran under it.
A shop we work with
Building shop operations at Cole's Automotive
We're designing and building an agentic workflow for shop operations with Cole's Automotive, an independent repair shop. The same approach, working agents wired into real operations and governed by Aegis, is what we bring to small businesses like yours.
Built for lean teams
No full-time QA manager required
You don't have a QA department watching every agent action, and Aegis is built so you don't need one. Validation and logging are designed to run on every action in the background, so oversight happens while you run the business.
Questions, answered plainly
What small business owners ask us
Can AI agents work for a small auto repair shop?
Yes. A small shop runs on repetitive, time-sensitive tasks: booking appointments, confirming them, sending service reminders, chasing unpaid invoices, and keeping records current. An AI agent can handle those in the background so the front desk can stay focused on customers in the bay. We build the agent around how your shop already works, and Aegis keeps a record of everything it does.
What can an AI agent actually do for a service business like an auto shop?
Practical, action-taking work: capture inbound requests and book appointments, send confirmations and service reminders, follow up on missed calls and review requests, draft invoices, and chase unpaid balances. The point is not a chatbot that answers questions; it is an agent that does the task and leaves a record of having done it.
We are a small team without IT staff. Is this too complex for us?
No. We build and deploy the agents for you, and Aegis, the governance platform, is built into how the agents run, so you do not need a technical team or a QA department. High-risk actions wait for a human, so you stay in control without watching every step.
How do you keep an AI agent from doing something wrong on my behalf?
Every agent runs on Aegis, which validates each action against policy and scope before it commits, holds high-risk actions for human approval, logs what the agent did and what it touched, and lets you roll a configuration back to a known-good state. That means an agent that can send an email or move money is always accountable.
How do we get started with AI agents for our business?
Book a 30-minute call or request early access. We'll look at your workflows, identify where an agent creates the fastest lift, and scope a pilot. Aegis is in early access and onboarded in small cohorts, so we'll share current terms and a timeline for your business.
Get started
Let's find the first agent for your business
A short call is the fastest way to see where an AI agent fits, and how Aegis keeps it accountable from day one.